Privacy Policy

The SeniorsChannel Holdings Pty Ltd

Trading as The SeniorsChannel

The SeniorsChannel Holdings Pty Ltd is committed to protecting your privacy and handling your personal information in a safe and responsible way.

This Privacy Policy explains how we collect, use, store and protect your information when you use The SeniorsChannel mobile application and related services.

By downloading or using The SeniorsChannel app, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information
This may include:
• Your name
• Email address
• Subscription details
• Device information such as device type and operating system

Usage Information
We may collect information about how the app is used, including:
• Programs viewed
• App interaction and session activity
• Error logs and performance data

We do not knowingly collect sensitive personal information.

2. HOW WE USE YOUR INFORMATION

We use your information to:
• Provide access to The SeniorsChannel content and services
• Manage subscriptions and customer support
• Improve app performance and user experience
• Communicate important updates or service information
• Meet legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. DATA SHARING AND THIRD PARTIES

We may share limited information with trusted third-party service providers who help us operate the app, such as:
• App hosting and streaming providers
• Payment processors
• Analytics and performance monitoring services

These providers are only permitted to use your information to perform services for us and must comply with strict confidentiality and security obligations.

4. DATA STORAGE AND SECURITY

We take reasonable steps to protect your information from misuse, loss, unauthorised access or disclosure.

Data is stored using secure systems and access is limited to authorised personnel only.

While we take security seriously, no method of electronic storage or transmission is completely secure.

5. SUBSCRIPTIONS AND PAYMENTS

Payment information is processed securely through third-party payment providers.
The SeniorsChannel does not store full credit card details on its own servers.

6. CHILDREN’S PRIVACY

The SeniorsChannel is designed for older people and adults.
We do not knowingly collect personal information from children under 13 years of age.

7. YOUR RIGHTS

You have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your account and personal data where permitted by law

Requests can be made by contacting us using the details below.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
Any changes will be posted within the app or on our website.

Continued use of the app indicates acceptance of the updated policy.

9. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@theseniorschannel.com
Website: www.theseniorschannel.com